Partner Brokers




Our partner broker is Circle Markets

Circle Markets is the trading name for a group of companies providing forex related services to clients around the globe.
Circle Markets VU Limited is our Retail division that is a Vanuatu company licensed to carry out the business of dealing in securities.
Circle Markets Ltd is our Wholesale division, Circle Markets Ltd is a New Zealand company that is a Registered Financial Services Provider.
Both companies uphold stringent regulatory standards, all client funds are held in trust in segregated bank accounts, all trading accounts under both companies are true ECN accounts with no risk-taking by us on client trades, this helps to give our client security from large market moves seen in 2015 that caused some brokers to close down,  having all client funds segregated from company funds and taking no risk on clients trades is key to our policies in providing clients with a safe long-term trading venue.


Circle Markets VU Limited

Circle Markets VU Limited is registered and licensed in Vanuatu, (company number: 40389). Circle Markets VU Limited is licensed to carry out the business of dealing in securities by the VFSC, license number: 40389.

Circle Markets Ltd New Zealand

Circle Markets Limited is a company registered in New Zealand under number: 2164379
Circle Markets Limited is a Registered Financial Services Provider (register number: FSP460986)
You can confirm by visiting and doing a search on the database of the regulatory body’ website https://www.companiesoffice.govt.nz/fsp/ Which is the New Zealand Government financial service providers regulatory agency website,.

EXTERNAL DISPUTE RESOLUTION (EDR)

Circle Markets Limited is a member of NZ FSCL (Financial Services Complaints Ltd.)
Registration Number : 6584.
FSCL is a qualified New Zealand financial dispute resolution company.
You can confirm by visiting and doing a search on the database of the financial dispute resolution company.’ website http://fscl.org.nz/ 

Segregation of funds

In accordance with industry regulations, customer funds are segregated from Circle Markets own assets and kept in a regulated banking institution. This ensures that your funds are available at all times, and cannot be used by the company for its own account. These arrangements are checked and verified by their auditors.

 https://live.crm.circlemarkets.com/signup/8UqeHDEQ

Treating customers fairly

With Circle Markets your interests always come first. They fully comply with industry regulations that require every financial firm to ‘pay due regard to the interest of its customers and treat them fairly’.
This means that they protect your interests in everything they do, from customer support to handling of complaints.
They make sure their team is always on top of the latest market developments.

Complaints

Circle Markets Limited strive for the best service so you would have no reason to complain. But if you do, They will deal with it promptly and fairly. You can contact their compliance team via compliance@circlemarkets.com. They take and received complaints seriously and use them to improve their services.

Financial Commission

Circle Markets offers customers neutral support to handle disputes.
Circle Markets is proud to offer you independent help with handling trading disputes via their membership with Financial Services Complaints Ltd.. The company.’ website is http://fscl.org.nz/ 

Financial Services Complaints Ltd is a neutral body that helps you to resolve any disagreement you may have with Circle Markets.
This means that if you can’t reach an agreement with us on any issue, the commission will act as an independent third party to help resolve it for you.

How to file a dispute?

1. Financial Services Complaints Ltd requires you to first try and resolve the issue directly with Circle Markets via an email to: compliance@circlemarkets.com
2. If the issue can’t be resolved in step 1 above, you can then approach the commission to independently resolve the issue by filing a dispute either:
3. online or by
4. downloading the dispute form and posting it.
If you are providing information for an already filed dispute, please email the information to complaints@fscl.org.nz with your case number in the subject line.


Guide 

 https://live.crm.circlemarkets.com/signup/8UqeHDEQ

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